Just has I have been reading in the book Blink, I KNEW from last Saturday that the router the technician installed was no good. How did I know this? I have know idea. Certainly the events over the course of the week would lead one to suspect that the router was the problem, but how did I know last Saturday that something with the router wasn’t right. It didn’t feel right in my hands. And I just KNEW. Why would no one else believe me all week, and more to the point, when it became evident that the router was the problem, why would they send me a technician who did not have a router? The technician yesterday told me that they had gotten a bad batch of routers; why did they keep trying to install routers that they knew were not right?
It makes me angry to think about all the grief and aggrevation I went through all last week trying to get the problem resolved, the hours on the phone with techs, 5 techs coming to my house, and the lost time while I had to try to reconnect the computer with the ethernet cable. I need to let it go, but it caused me so much frustration and grief all week long. I know there is nothing I can do about it, but it upsets me that I was not taken seriously, even when I tried so hard to explain exactly what had happened. Why could the remote techs not recognize that it had to be the router that was messed up? Why did people tell me it was my computer? It makes me very angry to have been treated this way.
But I am grateful that everything seems to be fixed now. Thank God for small favors.